Privacy Policy
Last updated on 18th August, 2025
Mammoth Memory Care (“we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of the individuals and families we serve. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website and services.
1. Information We Collect
We may collect the following types of information when you visit our website or enroll in our programs:
- Personal Information: Name, contact details (email, phone, address).
- Health-Related Information: Information about the condition of the family member affected by dementia, provided voluntarily for tailoring solutions.
- Technical Information: IP address, browser type, device information, and cookies to enhance user experience.
2. How We Use Your Information
Your information may be used to:
- Provide personalized dementia care and family support programs.
- Communicate with you about appointments, updates, and service-related information.
- Improve our website, services, and user experience.
- Process payments and issue invoices.
- Comply with legal obligations, where required.
3. Sharing of Information
- With healthcare professionals or partners, but only with your explicit consent.
- With third-party service providers (such as payment processors, IT support) who are bound by confidentiality agreements.
- To comply with applicable laws, legal processes, or requests from government authorities.
4. Data Security
We implement industry-standard safeguards to protect your information from unauthorized access, disclosure, or misuse. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
5. Children’s Privacy
Our services are directed toward adults and caregivers. We do not knowingly collect information from children under 18 without parental/guardian consent.
6. Data Retention
We retain your information only as long as necessary for service delivery, legal compliance, or legitimate business purposes.
7. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date above. Continued use of the Website after updates means you accept the changes.
8. Deletion of Information & Account
In case you wish to delete any of the information added by you or collected by us, or your account as a whole, you may request the same by writing an email to mammothmemorycare@gmail.com. We shall do our best to ensure that your request is processed within 15 working days. Please note that it may not be possible to accept certain requests, strictly if we are legally required to retain such information.
9. Contact Us
For any questions or concerns about Privacy Policy or our practices, please contact us at: mammothmemorycare@gmail.com
